1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Parish Compass platform ("Service"), operated by [COMPANY NAME], a company registered in England and Wales with company number [COMPANY NUMBER] and registered address at [REGISTERED ADDRESS] ("we", "us", "our").

Parish Compass is a business-to-business ("B2B") church management platform designed to help churches and religious organisations manage their operations, including event scheduling, bookings, invoicing, social media, and pastoral records. By accessing or using the Service, the organisation entering into this agreement ("you", "Organisation") agrees to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

• "Service" means the Parish Compass platform, including all features, functionality, and related services provided by us.
• "Organisation" means the church, parish, or religious organisation that subscribes to the Service.
• "Authorised User" means any individual who is authorised by the Organisation to access and use the Service on its behalf.
• "Organisation Data" means all data uploaded, submitted, or otherwise provided by the Organisation or its Authorised Users through the Service.
• "Account Administrator" means the individual(s) designated by the Organisation with authority to manage Authorised Users and Organisation settings.

3. Account Registration and Eligibility

The Service is available only to churches, parishes, and religious organisations. By registering for an account, you represent and warrant that:

• You are a legitimate church, parish, or religious organisation operating in accordance with applicable laws.
• The individual accepting these Terms has the authority to bind the Organisation.
• All registration information provided is accurate, current, and complete.
• You will maintain the accuracy of this information throughout your use of the Service.

The Account Administrator is responsible for:

• Managing Authorised User accounts and access permissions.
• Ensuring Authorised Users comply with these Terms.
• Promptly revoking access for individuals who no longer require it.
• Maintaining the security of account credentials within the Organisation.

4. Subscription and Payment

Access to the Service requires a valid subscription. Subscription terms, pricing, and payment schedules are as set out in your subscription agreement or as displayed on our website at the time of purchase.

• All fees are exclusive of VAT, which will be added where applicable.
• Payment is due in accordance with your subscription terms, typically in advance on a monthly or annual basis.
• We reserve the right to suspend access to the Service if payment is not received within 14 days of the due date.
• Subscription fees are non-refundable except where required by law or expressly stated otherwise.

5. Service Description and Features

Parish Compass provides the following core features, subject to your subscription level:

• Event and Booking Management: Create, manage, and track events including services, christenings, funerals, weddings, and venue bookings with calendar integration.
• Invoice Management: Create and manage invoices through integration with accounting software (Xero).
• Social Media Management: Create, schedule, and publish content to social media platforms (Facebook and Instagram).
• Intercessions: Manage prayer requests and pastoral records for those who are sick or recently departed.
• User Management: Manage team members, roles, and permissions within your Organisation.

We reserve the right to modify, update, or discontinue features of the Service at any time. We will endeavour to provide reasonable notice of material changes.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service in any way that violates applicable local, national, or international law or regulation.
• Upload, transmit, or distribute content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
• Attempt to gain unauthorised access to the Service, other accounts, or any systems or networks connected to the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the Service to store, process, or transmit data that infringes the rights of any third party.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Resell, sublicense, or provide access to the Service to any third party without our prior written consent.

7. Third-Party Integrations

The Service integrates with third-party platforms to provide certain features. By using these integrations, you acknowledge and agree:

• Google Calendar: Calendar synchronisation is provided through Google Calendar API. Your use is subject to Google's Terms of Service and Privacy Policy.
• Xero: Invoice management features integrate with Xero accounting software. Your use is subject to Xero's Terms of Use.
• Facebook and Instagram: Social media features integrate with Meta platforms. Your use is subject to Meta's Terms of Service and Platform Policies.

You are solely responsible for maintaining valid credentials and authorisations with these third-party services. We are not responsible for any changes, limitations, or service interruptions imposed by third-party providers.

8. Data Processing and Privacy

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.

In the context of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

• The Organisation acts as the Data Controller for Organisation Data processed through the Service.
• We act as a Data Processor when processing Organisation Data on your behalf.
• Both parties agree to comply with their respective obligations under applicable data protection legislation.

You are responsible for ensuring that you have all necessary consents and legal bases to collect and process personal data through the Service, including data relating to Authorised Users and any individuals whose data is stored in the system.

9. Intellectual Property

All intellectual property rights in the Service, including software, design, logos, and documentation, are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes during your subscription term.

You retain all rights to Organisation Data. By using the Service, you grant us a limited licence to store, process, and display Organisation Data solely for the purpose of providing the Service.

10. Confidentiality

Each party agrees to keep confidential all information received from the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. This obligation does not apply to information that:

• Is or becomes publicly available through no fault of the receiving party.
• Was rightfully in the receiving party's possession before receipt.
• Is independently developed by the receiving party.
• Is required to be disclosed by law or court order.

11. Service Availability and Support

We will use reasonable endeavours to maintain the availability of the Service, but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (we will provide advance notice where practicable).
• Emergency maintenance or security updates.
• Factors beyond our reasonable control.

Support is provided via email at [EMAIL ADDRESS] during standard business hours (Monday to Friday, 9:00 AM to 5:00 PM UK time, excluding bank holidays).

12. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability arising out of or in connection with these Terms shall not exceed the fees paid by you in the 12 months preceding the claim.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.
• We shall not be liable for any loss or damage arising from third-party integrations, including service interruptions or data loss caused by Google, Xero, Facebook, or Instagram.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless [COMPANY NAME], its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with:

• Your breach of these Terms.
• Your Organisation Data or use of the Service.
• Your violation of applicable laws or third-party rights.

14. Term and Termination

These Terms commence on the date you first access the Service and continue until terminated.

• You may terminate your subscription in accordance with your subscription terms, typically by providing notice before your next renewal date.
• We may terminate or suspend your access immediately if you breach these Terms, fail to pay fees when due, or if we are required to do so by law.
• Upon termination, your right to access the Service ceases immediately.

Data Retention: Following termination, we will retain your Organisation Data for a period of one (1) year to comply with legal obligations and to allow you to request data export. After this period, your data will be permanently deleted unless longer retention is required by law.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and any subscription agreement, constitute the entire agreement between you and us regarding the Service.
• Amendments: We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use after changes become effective constitutes acceptance.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: No failure or delay in exercising any right under these Terms shall operate as a waiver of that right.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or successor.

17. Contact Us

If you have any questions about these Terms, please contact us: